Last updated: April 15, 2026
Ecos-Wellness ("we", "us", or "our") operates this website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store.
Information We Collect
We collect information you provide directly, including:
- Personal Information: Name, email address, shipping address, billing address, and phone number when you place an order.
- Payment Information: Payment details are processed securely by our payment providers (e.g., Shopify Payments, PayPal). We do not store your full credit card information.
- Account Information: If you create an account, we store your login credentials and order history.
- Communication Data: When you contact us via email or chat, we retain those communications.
Automatically Collected Information
When you visit our store, we automatically collect:
- Browser type and version
- IP address and approximate location
- Pages visited and time spent
- Referring website or source
- Device information (mobile, desktop, tablet)
We use cookies and similar tracking technologies to enhance your experience and analyze site traffic.
How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Improve our website, products, and services
- Send marketing communications (with your consent)
- Prevent fraud and maintain security
Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Shipping carriers, payment processors, and email service providers who help us operate our business.
- Legal Requirements: When required by law, regulation, or legal process.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Request data portability
Security
We implement industry-standard security measures to protect your information, including SSL encryption for all data transmission. However, no method of electronic storage is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us at support@ecoswellness.com.