Last updated: April 15, 2026
At Ecos-Wellness, we strive to deliver your order as quickly and efficiently as possible. Here's everything you need to know about our shipping process.
Processing Time
Orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order ships.
Shipping Options
- Standard Shipping: 5-8 business days
- Express Shipping: 2-4 business days (where available)
Free shipping is available on qualifying orders as indicated on our website.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Shipping Delays
While we do our best to meet estimated delivery times, delays can occur due to:
- High order volume during sales or holidays
- Weather or natural disasters
- Carrier delays
We are not responsible for shipping delays once the package has been handed off to the carrier.
Incorrect Address
Please double-check your shipping address before completing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer. Re-shipping fees may apply.
Lost or Damaged Packages
If your package appears lost or arrives damaged, please contact us within 48 hours at support@ecoswellness.com. We will work with the carrier to resolve the issue and, if necessary, send a replacement.
Contact Us
For shipping questions, please contact us at support@ecoswellness.com.